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Coronavirus: What the world’s airlines are doing to protect passengers and crews from becoming infected

Flight attendants pass out health forms to passengers on a Cathay Pacific flight from Hong Kong to Rome on January 31. Photo: AP

As the new coronavirus continues to spread, many airlines around the world have cancelled flights to China, the virus’ epicentre.

Flight cancellations and route suspensions have more to do with economics than epidemics, though. Demand for travel to China has plummeted as companies cut back on business travel because of the virus, people with family members in the country postpone visits, and entire regions of the country are quarantined.

A Thai Airways crew member disinfects an aircraft cabin at Bangkok’s Suvarnabhumi International Airport on January 28. Photo: Reuters

While halting flights to China reduces the risk of the virus spreading, it doesn’t eliminate it. New reports about the virus suggest it may be possible to spread among people who are asymptomatic, or not showing any symptoms. As the virus continues to emerge in other countries and populations, global travel could continue to be a vector for transmission.

That’s why, despite cutting services to China, airlines are taking precautions to help protect crews and passengers from the mysterious virus. Here’s what you need to know.

The CDC advises airlines to monitor passengers for symptoms

A Thai Airways staff member disinfects an aircraft at the airline’s hangar in Bangkok on January 29. Photo: AFP

In late January, the Centres for Disease Control and Prevention (CDC) issued a list of recommendations for airlines. The actions listed are not mandatory, but they suggest useful practices for the transport sector, especially when it comes to protecting crew members.

One of the most important steps is reporting sick passengers to health officials.

Federal regulations require airlines to report ill travellers with certain symptoms to the CDC before landing in the United States. Passengers who have been in China with a fever that’s lasted for more than 48 hours, or a fever plus a cough, difficulty breathing, or who appear “obviously unwell”, all fit the criteria, even on flights that are not directly from China.

Upon landing, CDC officials can make contact with the possible patient, and take steps to monitor or, if needed, quarantine other passengers if they’ve been exposed.

The rest of the CDC’s airline recommendations have to do more with normal day-to-day flight routines. Flight attendants should wash their hands with warm soap and water or alcohol-based hand sanitiser, offer a face mask to sick passengers, wear gloves when dealing with any body fluids, and clean disinfected surfaces.

Airlines are taking extra precautions on top of what health officials recommend

Airlines are taking additional measures to prevent the virus from hitching a ride.

Thai Airways crew prepare themselves before disinfecting the cabin of an aircraft at Bangkok’s Suvarnabhumi International Airport on January 28. Photo: Reuters

Hong Kong airline Cathay Pacific said it would no longer offer hot towels, pillows, blankets, reading materials, or duty-free sales on its flights to mainland China, CNN reported. The airline said it would reconfigure how it serves in-flight meals and snacks.

Thai Airways is outfitting crew members with masks and gloves when flying to “high-risk” areas, and all planes returning from China are being fully disinfected after the flight. Japan Airlines said that cabin crews would wear masks on international and domestic flights.

United Airlines said that it was communicating the CDC’s guidance with flight crews, and said it had equipped aircraft flying to high-risk regions with “supplies that enable flight attendants to safely provide assistance” for sick passengers.

The airline said it was also cleaning hard surfaces touched by passengers – lavatories, galleys, tray tables, window shades and armrests – with a disinfectant after each flight, a procedure that was adopted after the 2014 Ebola outbreak. That’s in addition to periodic deep cleanings that include ceilings, overhead bins and everything else in the interior of the plane.

American Airlines said it was offering safety equipment and tweaking its safety policies for flight attendants. Although the CDC hasn’t recommended that airline crews wear masks, and the airline does not typically allow flight attendants to wear masks without permission, the airline said that flight attendants could wear them on flights between the US and Asia, Australia and New Zealand.

American also said it was providing hand sanitiser for flight attendants, and sanitising wipes for customers on trans-Pacific flights who want to wipe down surfaces themselves.

“The safety of our customers and team members remains our top priority,” an airline spokesperson said. “We are in close contact with the US Customs and Border Protection, Centres for Disease Control and Prevention, and public health officials, and will continue to coordinate with them on any required health and safety-related measures.”

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This article originally appeared in Business Insider.

Disease

American, United, Cathay Pacific and Thai airways are taking extra precautions on top of what health officials recommend to keep their staff and travellers safe