Alibaba names Eddie Wu as new Taobao and Tmall CEO in major move to fend off competition

Eddie Wu Yongming, chairman of Alibaba’s Taobao and Tmall Group, will become the chief executive of the combined e-commerce group
Trudy Dai Shan, who was appointed CEO of Taobao and Tmall in March, will step aside to assist in setting up an asset management company

Alibaba

Zhou Xin

Published: 10:22am, 20 Dec 2023

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Alibaba Group Holding is reshuffling the top ranks of its most important profit earner since its sweeping restructuring started over half a year ago, as it tries to regroup after its value fell behind rival PDD Holdings.

Eddie Wu Yongming, chairman of Alibaba’s Taobao and Tmall Group (TTG), will become the chief executive of the combined e-commerce group from Wednesday, adding to his responsibilities as CEO of Alibaba Group and its cloud computing unit, according to a letter signed by Alibaba’s chairman Joe Tsai that was seen by the South China Morning Post.

“Eddie’s leadership of both Alibaba Cloud and TTG will ensure total focus on, and significant and sustained investment in, our two core businesses of cloud computing and e-commerce, as well as enabling TTG to transform through technology innovation,” Tsai wrote.

Trudy Dai Shan, who was appointed CEO of Taobao and Tmall in March, will step aside to assist in setting up an asset management company for Alibaba, according to the letter by Tsai, who is also chairman of SCMP Publishers, owner of the Post.

Alibaba shares gained more than 3 per cent in morning trading in Hong Kong.

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The reshuffle marks the start of a revamp of Taobao and Tmall that aims to direct the two e-commerce platforms to focus more on consumer services and experiences, according to insiders briefed on the matter.

The changes came two weeks after PDD, which runs the Chinese discount shopping platform Pinduoduo, surpassed Alibaba in market value. Morgan Stanley downgraded Alibaba, the Hangzhou-based company, over a slower turnaround in its key businesses of Taobao and Tmall and cloud computing services.

PDD – founded 16 years after Alibaba’s establishment – was valued at US$197.2 billion, more than Alibaba’s US$187.8 billion, based on Tuesday’s New York closing prices.

The rise of PDD even elicited a response from founder Jack Ma, three years after his retirement as Alibaba’s executive chairman. PDD, which also runs Pinduoduo’s global platform Temu, posted a 94 per cent increase in its third-quarter revenue, outpacing Alibaba’s 9 per cent sales growth in the same period.

The billionaire praised PDD for the “decisions, execution and efforts” that helped the upstart vault past Alibaba, according to his internal memo to staff.

The rise of PDD has raised the urgency for Alibaba to improve its business.

“As PDD is now ahead of Alibaba in market value, Taobao has to seek new breakthroughs,” said Zhuang Shuai, founder and chief analyst at e-commerce consultancy Bailian. Artificial intelligence offers a chance for Alibaba to remake its e-commerce business, he added.

Wu, 48, a founding member of Alibaba Group, has highlighted artificial intelligence and client service as the future for Alibaba.

Alibaba overhauled its sprawling empire in late March, splitting its myriad businesses into six independently run entities: Cloud Intelligence Group, e-commerce under Taobao-Tmall, Cainiao’s smart logistics operations, Local Services, Global Digital Business Group, and Digital Media and Entertainment Group.

Each of the business units would face the test of market forces individually, and find their own path to compete, including the possibility of seeking their own fundraising avenues through initial public offerings, Alibaba said while announcing the reorganisation. The business units would separately set up their own boards of directors.

The stock price of Alibaba has dropped three-quarters from its peak in late 2020, even as the e-commerce giant has delivered steady revenue and profit growth. Its operating profit in the September quarter rose 34 per cent from a year ago to 33.6 billion yuan (US$4.75 billion), double PDD’s earnings in the same quarter.

Additional reporting by Ben Jiang